Accessibility Statement
WINNER GROUP-WG, s.r.o., Company ID: 26788357, with its registered office at Žihla 997, 739 91 Jablunkov, is committed to making its website accessible in accordance with Act No. 424/2023 Coll., on accessibility requirements for certain products and services, and with the requirements of the European Accessibility Act.
This statement applies to an e-commerce service pursuant to Section 2(2)(d) of Act No. 424/2023 Coll., provided through the online store operated at:
The WINNER-MOBILE online store offers mobile accessories, consumer electronics and related products. It allows users to search and filter products, create a customer account, place orders, select delivery and payment methods, manage orders and communicate with customer support.
Through the online store, customers can select a product, view its information and price, add it to the shopping cart, choose a delivery and payment method, enter the information required to complete the order and submit the order. After submitting the order, the customer receives an order confirmation and subsequent information regarding its processing and delivery.
Compliance Status
This website is partially compliant with the accessibility requirements of EN 301 549 and the WCAG 2.1 guidelines at AA level.
WINNER GROUP-WG continuously works to improve the accessibility of its website so that it is as easy to use as possible for all visitors, including people with disabilities.
Website Accessibility
When creating and managing our website, we strive in particular to ensure:
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a clear and understandable content structure,
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sufficient contrast for text and controls,
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keyboard accessibility,
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compatibility with commonly used assistive technologies,
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proper labelling of form elements,
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responsive display on mobile devices.
Known Limitations
Despite our best efforts, some elements of the website may not yet fully comply with all accessibility requirements, in particular:
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some older images may not contain alternative text,
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some third-party documents may not be fully accessible,
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some parts of the content created before the new accessibility rules came into effect may contain minor accessibility issues.
We are continuously working to address these issues.
Feedback and Contact Information
If you encounter an accessibility issue on this website or need information published on the website in an alternative format, please contact us:
WINNER GROUP-WG, s.r.o.
E-mail: info@winner-mobile.com
Phone: +420 606 498 552
Upon request, we will also provide the accessibility information contained in this statement in audio format.
We will make every effort to provide the requested information within a reasonable period of time and in an appropriate format.
Enforcement Procedure
If you believe that the e-commerce service does not comply with the accessibility requirements set out in Act No. 424/2023 Coll., you may contact the competent supervisory authority.
The supervisory authority responsible for e-commerce services is the Czech Trade Inspection Authority (Česká obchodní inspekce).
Contact details for the individual inspectorates of the Czech Trade Inspection Authority are available at: www.coi.gov.cz/kontakty-inspektoraty/
Last updated: 20 August 2026.